Hendrick Health System no longer in-network for Blue Cross Blue Shield members

Posted: 07/01/2014

After more than 11 months of negotiations, Hendrick Health System, as well as Hendrick Provider Network and Hendrick Anesthesia Network physicians, are no longer part of the Blue Cross Blue Shield of Texas network, effective July 1.

“We are very disappointed that we have been unable to reach an agreement,” said Tim Lancaster, president and CEO of Hendrick Health System. “ Unfortunately, BCBS was unwilling to compromise and chose to let the contract end. This is certainly not the outcome we wanted, but we remain fully committed to working with our patients to continue providing the care they need. It is necessary for our hospital to only work with insurance providers that recognize the value of our services and the quality healthcare we provide to our community.”

Patients with BCBS commercial insurance can continue to access Hendrick services and physicians, but may face higher out-of-pocket costs, dependent upon their specific plan and out-of-network benefits.

Residents covered by Blue Cross Blue Shield who have questions about their options can call (325) 307-0368 or visit www.ehendrick.org/bcbs to find a list of frequently asked questions.

“We know this situation can be stressful, and we are here to help,” said Lancaster “We appreciate your patience and support during this time, and we will continue to pursue a resolution that will allow BCBS members to continue to access Hendrick on an in-network basis.”