For Patients
Thank you for choosing Hendrick Medical Center. Your doctor and the Hendrick Medical Center staff members who will care for you are highly skilled professionals who want your visit to be as pleasant as possible.
Pre-Registration
First Admit is our on-line
pre-registration process which allows you to provide your demographic
and insurance information before your scheduled visit. When you come for
your visit your account will already be created and insurance verified,
which will enable us to streamline your admission process. You will simply
be asked to sign authorization forms and pay any applicable co-payments,
co-insurance, deductibles or deposits.
Hendrick Medical Center Provides a Tobacco-Free Campus
For the safety, health and comfort of our patients, visitors and staff, Hendrick Medical Center provides a tobacco-free environment. Tobacco is prohibited inside all buildings and all outdoor areas of the campus, including the parking lots and sidewalks.
Given everything we know about the dangers of tobacco and second-hand smoke, it is consistent with our mission to prohibit the use of tobacco products anywhere on the Hendrick campus.
We are not anti-tobacco. We respect that our patients, employees and visitors have a right to use tobacco. We just ask them to not use tobacco while here at our hospital. Anyone wishing to use tobacco must leave the campus to do so.
Preparing for Your Visit
Hendrick Medical Center is a campus-wide tobacco-free environment. Prior to your hospital admission, we ask you to discuss nicotine replacement options with your physician. This option will assist you in complying with Hendrick Medical Center’s tobacco-free policy and ensure your comfort during your stay. Assistance also is available to patients who are smokers through nicotine replacement therapy, behavior modification and cessation classes. Your nurse will discuss options with you and answer any questions you may have.
Price Estimate for Procedure or Test
For outpatient test estimates or questions regarding your insurance, contact our outpatient verification specialist or by phone at 325.670.2498.
For surgery estimates or questions regarding your insurance, contact our surgery verification specialist or by phone at 325.670.2943.
Information Regarding Estimates
- Requests for an estimate of charges will be replied to within 10 business days upon receipt of request
- Request for an estimate of charges may result in a delay in the scheduling and provision of your inpatient admission, outpatient surgical procedure or other service.
- The actual charges for an inpatient admission, outpatient surgical procedure, or other service will vary based on your medical condition and other factors associated with performance of the procedure or service
- The actual charges for an inpatient admission, outpatient surgical procedure, or other service may differ from the amount to be paid by you or your third-party payor.
- You may be personally liable for payment for the inpatient admission, outpatient surgical procedure, or other service depending on your health benefit plan coverage
- You should contact your health benefit plan for accurate information regarding the plan structure, benefit coverage, deductibles, co-payments, coinsurance, and other plan provisions that may impact your liability for your inpatient admission, outpatient surgical procedure, or other service
Surgery and Pre-Admission
Testing
Patients scheduled for surgery will arrive at the Admissions area in the Shelton Building, 2000 Pine. Our Admission and Nursing staff will meet with you prior to your surgery to complete the admission process, testing and teaching to ensure everything goes smoothly on the day of your surgery.
Pay
Your Bill Online
Online
Bill Pay makes paying your bill more convenient than ever. Pay online
from the comfort of your own home or office with any major credit card.
Visa, Mastercard, American Express and Discover are accepted.
How
to Contact a Patient
If you
don't know the patient's room number, dial 325.670.2000 and ask for the
room number. If you know the patient's room number, dial 670 plus the
room number. You can also email a patient.
Texas PricePoint
Texas PricePoint, sponsored by the Texas Hospital Assocation, provides information on Texas hospitals including basic demographic, quality and pricing information.
|
